“It’s so nice to know that she thinks of [the staff] as a family member. She loves them, and it’s such a comfort. My mom was at a larger facility before, and each aide had 8-10 people to take care of, and it just isn’t the same. They are so wonderful. I cannot praise them highly enough, they are just wonderful. I think this is the most amazing place ever.
You will never find better care for your loved one. The staff are well-trained professionals, but Arthur’s also seems to be able to choose only caring individuals as staff. The resident-to-staff ratio (3 residents for each staff member) is extremely rare in memory care–in fact, unheard of in my experience. If you want your loved one treated like a much-loved family member, and if you would like the same care for yourself, Arthur’s Residential Care is the place.
I love you all so much I have to keep visiting! Thank you for having/being such quality individuals and caregivers!
If you want your family member cared for like a family member, then you need to come to Arthur’s.”
–Julie Norris, daughter of Beverly
I would strongly suggest looking at Arthur’s as a care facility for your loved one.
“Most large senior care centers have inadequate and often poorly trained staff. We were at the end of our rope knowing what to do with mom. We were paying $20,000 for 8H private pay aide plus the care at the memory care. Since moving to Arthur’s, mom is getting so much better care (it’s like night and day). Mom is happier and less anxiety ridden, and it’s cheaper to boot! I can leave mom now and have peace of mind she is safe and cared for properly.”
“The staff are well trained, many of them are interested in medicine/healthcare as their main profession. They are compassionate and caring and respectful.”
“I was really hesitant to move my mom for a 4th time, but it was so worth it. I’m so grateful for Arthur’s.”
–Jodi Libey, daughter, Registered Dietician with 30 years’ experience working in acute care hospital, oncology, hospice, ICU’s and surgery
–Don Roeder, husband
“Although my mother retained her pleasant personality throughout her declining mental state, she was nevertheless extremely resistant to assistance with bathing and toileting, and would slap and hit at caregivers when they helped her with these activities. Before coming to Arthur’s, she was at a different memory care facility. That facility wanted to commit her to a behavioral health hospital to put her on drug treatment to make her more docile and manageable. We contacted Arthur’s and they were willing to work with her despite the reported problems.
The difference between that facility and Arthur’s was like night and day. Although she still resisted help with bathing and toileting, the Arthur’s caregivers found ways to distract her and provide quick and competent assistance. She became somewhat less resistant once she was settled at Arthur’s because she was overall so much happier there than she had been at the previous facility.
In the previous facility, she had a small apartment of her own, and the staff often encouraged the residents to go to their apartments. The problem was that she was completely lost in that apartment. She didn’t know where she was and usually couldn’t find the bathroom. Also, she was unsupervised much of the time and managed to get into much mischief. For example, more than once she stopped up the bathroom sink and flooded the apartment, once by washing out her adult diapers in it. The staff considered this a behavior problem.
The situation at Arthur’s was completely different. She had a lovely room, but it was for sleeping. During the day she was in the beautiful common areas with other residents and caregivers. The caregivers interacted with her, for example by sitting next to her and chatting. At the previous facility, interactions were pretty much limited to getting her to the table, sitting her in front of the TV or getting her back to her apartment. Not only is the staff-to-resident ratio much better at Arthur’s than the other facility, but the Arthur’s caregivers are incredibly kind and loving. I don’t’ know how Arthur’s consistently find such wonderful people to work there.
My mother died at Arthur’s, and during the last week of her life she lost the ability to swallow, so she could no longer a drink. Before she developed Alzheimer’s, she had left us an advance directive stating that she didn’t want artificial feedings or hydration if there was no chance of cut recovery. We didn’t want her in a hospital setting for her final days, and the Arthur’s staff were completely willing to keep her at Arthur’s, where they provided palliative care, making her as comfortable as possible, and keeping in touch with the doctor to make sure she was not in distress. Two caregivers who had already worked all day stayed on with her all night at the end. They were so kind to her and to our entire family. We are so grateful.”
–Kathy Steiner, daughter, retired Information Systems Manager
–Kendra DeRuyter, daughter, Administrator
“By the time my mom came to Arthur’s she was unable to walk, talk or take care of herself. She had not had good services where she was living. It took a major toll on her health. Coming to Arthur’s, she no longer has to wait for long periods of time to get to the bathroom, or have pain meds. She is much happier. There’s also far less employees to learn about her. She’s been treated with dignity and respect. The home has a sense of peace upon walking in the front door.”
–Lori Ells, daughter, Production Transfer Coordinator with Bio-techne
Thank you over and over. You made your home our home.
“Dear Staff of Arthur’s — I write this with tears of gratitude and sincerity to you all. You all have a gift that is evident. How difficult it would be for any of us to lay our heads down at night not knowing that our mom/wife/grandma wasn’t in gentle, caring hands. Your days and nights, weekends and holidays are filled with tasks that we can only imagine–you are admired for your strengths. Thank you for the big things as well as all the little things that now must make up Mom’s day. Thank you for being in the moment with her.”
“The staff take time to communicate, and are respectful of non-verbal cues.”
“Thank you over and over. You made your home our home.”
“The low number of residents makes it possible for each resident to have personalized care by the well-trained, professional, caring staff.”
“My dear Aunt Lillian is a resident here at Arthur’s and we love it!”
“The surroundings and the home are absolutely beautiful.”
“She looks so healthy and her skin is glowing; she just seems more alive.”
“I can’t tell you how relieved I feel and how confident I am in their level of observation of Dad.”
“Great cooking! Thank you for always offering coffee or tea or cookies! Beautiful, clean, comfortable, smells of home-cooking!”
“My aunt has improved so much since she’s been here. She does seem to really love the staff. She just receives such wonderful care. I’m just so proud of your staff, and they have just loved her as much as I do.”
“The staff really care about Dad. They are so very knowledgeable and understanding of his condition and do everything possible to assure his comfort and contentedness.”
““I just wanted to let you know how grateful I am for [my father], myself, and the family that we had an oasis of calm professionalism to help us move through life’s biggest challenge. I know that we weren’t the easiest family at times. Your leadership and non-reactivity during the difficult challenges brought on by my father’s changing presentations and stages is truly commendable. Please tell all of your staff members that their compassion for my father makes them some of the finest people that I’ve met.””